DoT Makes Caller Name Display Mandatory for Telecom Subscribers from November 1
New Delhi, Oct. 15 -- The Department of Telecommunications (DoT) has made caller name display mandatory for all telecom subscribers from November 1, requiring telecom operators to address related grievances raised by users.
The move is aimed at improving caller identification and helping subscribers identify incoming callers. Under the directive, telecom service providers will be required to ensure compliance with the caller name display requirement and address complaints related to the facility.
The measure is expected to strengthen transparency in telephone communications and assist users in identifying callers. It also places responsibility on telecom operators to respond to user grievances concerning the service.
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