U.S., Sept. 22 -- ClinicalTrials.gov registry received information related to the study (NCT07829432) titled 'Preventing No-shows With Pre-appointment "Reserved for You" Nudges' on Sept. 14.
Brief Summary: The study team will run an A/B test to assess whether pre-appointment messages can reduce appointment no-shows. One message version will indicate the appointment is "reserved" for the patient; another version will be nearly identical but will not include the "reserved" language. A passive control group will not be sent messages.
Study Start Date: Sept., 2026
Study Type: INTERVENTIONAL
Condition:
Appointment Reminders
Appointment Attendance
Intervention:
BEHAVIORAL: Message
The message will be sent via MyChart or text message depen...