India, Oct. 22 -- Zoom is changing how its partners earn incentives, access product resources and build service offerings. At Zoomtopia Partner Connect, the company announced updates to the Zoom Up Partner Program, with a stronger focus on recurring revenue growth, simpler partner processes and AI-powered services.

The changes matter to channel partners because they affect both how programme rewards are earned and how partners can build their business with Zoom. The updates include a new performance metric, a revised participation model, self-service tools and planned specialisations for service providers.

Zoom is replacing its Legacy Points Bonus with a Net MRR Growth metric. Partners will be able to earn one point for every $1,000 in ...