India, May 20 -- As enterprise IT environments become increasingly distributed across hybrid and multi-cloud infrastructures, the role of managed service providers is undergoing a significant transformation. Organisations are no longer looking at cloud purely as infrastructure. They are demanding visibility, governance, security, optimisation, and continuous operational support across increasingly complex environments.

According to Vinay Chhabra, Chairman and MD, AceCloud, this growing complexity is creating a major opportunity for MSPs that can move beyond basic cloud resale and deliver long-term managed services built around operational outcomes.

"The complexity is increasing day by day because there are multi-cloud environments. Some...