India, Sept. 1 -- AI agents are quickly becoming a new way to interact with enterprise software, but putting them to work across business systems remains difficult. Salesforce is now taking a different route with Salesforce Headless 360, expanding its platform so that authorised AI agents can discover and use existing business capabilities without organisations having to rebuild integrations and logic for every new experience.

Salesforce Headless 360 moves beyond applications The central idea behind Headless 360 is simple: instead of treating Salesforce as a collection of applications, its business capabilities can be reused wherever AI agents, applications or digital experiences need them. Existing identity, permissions, metadata, workf...