India, Feb. 26 -- The New Relic Intelligent Observability Platform has introduced a set of enhancements designed to connect application performance with customer experience and measurable business outcomes. The announcement signals a shift in how enterprises approach monitoring in AI-driven environments.

At the centre of the update is Intelligent Workloads, a capability aimed at mapping technical performance directly to business KPIs. The platform extends traditional Application Performance Monitoring by combining telemetry data with business context across modern and AI-built applications.

Brian Emerson, Chief Product Officer, New Relic, said observability is no longer limited to system health. He noted that organisations now need to u...