India, May 4 -- Agentic AI business transformation is clearly on the radar for enterprises, but the latest Genpact HFS Agentic AI report shows that ambition is running ahead of reality. While most organisations believe AI agents will reshape how work gets done, they are still not ready to let these systems operate independently at scale.

The study, based on inputs from 545 senior executives across industries, reveals a strong belief in the future of autonomous AI systems. Yet, nearly 80 percent of enterprises continue to keep these systems under human supervision, signalling a clear gap between expectation and execution.

At the centre of this slowdown is trust, or the lack of it. Only a small share of organisations are comfortable givin...