India, April 10 -- As Freshworks accelerates its transition into the enterprise market, the company has made a decisive move to strengthen its alliance backbone. Today, the Chennai and San Mateo-based SaaS leader announced the appointment of Kuntal Vahalia as Senior Vice President, Global Channels and Alliances.

Reporting to Chief Revenue Officer Ian Tickle, Vahalia is tasked with a clear mandate: evolve the global partner strategy to support Freshworks' rapid upmarket expansion and deepen its footprint in the high-growth Employee Experience (EX) segment.

Vahalia is a heavyweight in the SaaS ecosystem, bringing two decades of experience from industry titans like Salesforce, MuleSoft, and Anaplan. His track record of transforming partner...