India, March 2 -- For India's MSMEs and the IT channel ecosystem that supports them, 2026 is not about incremental upgrades. It is about structural shifts. Digital transformation is no longer a roadmap discussion. Cybersecurity is no longer optional. And channel partners can no longer survive on transactional sales.

Across Tier 2 and Tier 3 markets, we are seeing a sharp divide, not between those who are online and offline, but between those who are digitally mature and those who are merely digitised. Data discipline, AI adoption and cybersecurity resilience are now directly linked to credit access, customer trust and long-term growth.

Industry voices from the field share how this shift is unfolding, and what MSMEs and channel partners ...