India, May 18 -- The World Bank is rethinking how it handles complaints as it pursues a unified "One WBG" model.

Experts warn integration of its three mechanisms could weaken independence.

They propose two separate, well-resourced bodies: One for compliance reviews and another for dispute resolution, each structurally insulated from management pressure.

The World Bank made history in 1994 by creating the Inspection Panel, the first independent accountability mechanism at any international organisation. Its function is to investigate complaints from communities who allege they were harmed because the bank failed to comply with its own policies and procedures.

By establishing the three-member Inspection Panel, the World Bank showed supp...