India, Aug. 13 -- In the early 2000s, knowing how to use Microsoft Office made you "digitally literate." A decade later, digital literacy meant navigating cloud platforms, collaboration tools, or maybe a basic understanding of data dashboards. Today, the bar has shifted once again with AI.

Let's be clear: AI fluency isn't about writing code or building large models. It's about understanding AI tools, knowing how to use them, anticipate their capabilities (and pitfalls), and, most importantly, collaborating with them to drive tangible outcomes. Whether you're in sales, marketing, admissions, product management, or customer success, AI fluency is now as foundational as reading or using email.

We've automated. Now we need to augment!

For ...