India, Sept. 23 -- Fintechs have changed what people expect from financial services. Much of the focus has been on their speed and user experience. However, the real value is in how they organize teams, develop products, manage data, and foster innovation. Traditional banks can learn from these methods and adapt to be more agile and focused.

Fintechs work in a setting that requires quick cycles of change and regular feedback, focusing on results rather than just activity. Each release is judged by how it impacts real customer issues, not by how much is produced. In comparison, traditional banks often experience lengthy transformation processes that reflect their own priorities. The needed change is to shift from project-based work to pro...