The autonomous enterprise raises the value of human judgement
India, June 15 -- The autonomous enterprise may sound like a futuristic idea, but parts of it are already appearing inside everyday business workflows. Artificial intelligence (AI) systems are beginning to do more than analyse data, draft responses, or recommend the next step. They are resolving customer queries, triggering replenishment, rerouting shipments, enforcing compliance rules, and, in some cases, completing transactions.
This is not a sudden handover of the enterprise to machines. It is a gradual transfer of selected tasks and routine decisions to systems that can act, while people move towards oversight, exception handling, judgement, and governance.
That shift makes autonomy as much an organisational question as a technology...
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