India, June 12 -- Publicis Sapient has launched Sapient Sustain, an artificial intelligence (AI)-enabled platform designed to help enterprises automate IT operations, reduce operational debt, and improve the reliability of business-critical systems.

The platform brings together agentic AI, predictive models, automated workflows, and human expertise to detect problems, resolve incidents, and prevent recurring failures across legacy and modern IT environments.

Publicis Sapient claims Sapient Sustain can reduce IT operating costs by up to 45% and improve mean time to resolution (MTTR) by as much as eightfold.

As enterprises expand their use of cloud services, AI applications, and distributed systems, their technology environments are beco...