India, Oct. 18 -- The global metals market is projected to grow from USD 4.23 trillion in 2025 to USD 4.97 trillion by 2029, fuelled by rising demand from cleantech, infrastructure, and electronics. At the same time, base-metal inventories are tightening, with London Metal Exchange zinc and aluminium stocks at multi-year lows. In this context, speed and accuracy in procurement have become critical.

To address these pressures, Enlight Metals has deployed a 24x7 conversational AI "digital colleague" that handles customer queries, accelerates quoting, and modernises interactions. The initiative reflects how Industry 5.0 is evolving through the partnership of human expertise and intelligent systems.

According to Dhananjay Goel, Director, En...