India, June 19 -- As car buyers increasingly begin their journey online, dealerships need to ensure seamless, intelligent engagement from the first click to the final decision. Agentic AI enables automotive retailers to deploy always-on digital specialists that complement human teams by guiding customers, answering queries, and personalising recommendations in real time. These AI agents act as the first line of interaction, freeing human experts to focus on high-impact, consultative conversations. Unlike traditional automation tools, agentic AI systems are capable of advanced reasoning and autonomy, enabling more dynamic and meaningful customer interactions without replacing the human touch.

Agentic AI refers to artificial intelligence s...