Pakistan, Nov. 5 -- Director General National Cyber Crime Investigation (NCCIA) Syed Ali Nasir Rizvi on Wednesday directed officials to improve the Complaint Management System (CMS) to ensure faster registration, timely examination and effective resolution of citizens' cybercrime complaints. According to an NCCIA official, DG Rizvi issued the directions while chairing a meeting with CMS and headquarters officers to review the performance of the existing complaint handling system. He said the meeting discussed measures to speed up complaint processing, improve public services and upgrade the system in line with modern requirements. The participants were briefed on steps to strengthen the CMS and make the registration, scrutiny and handling...