Pakistan, Oct. 12 -- The National Database and Registration Authority (NADRA) has clarified that banks have no role in the approval or updating of the Proof of Life Certificate (POLC) related to pension payments.

During a NADRA podcast, a question was raised about what pensioners should do if their Proof of Life Certificate is not accepted or updated by a bank or pension controller.

Responding to the question, a NADRA spokesperson explained that the process takes place directly between the pension recipient and the relevant institution responsible for disbursing the pension.

According to the spokesperson, some individuals have raised concerns about why their POLC is not being accepted or updated by their bank or pension authority. In t...