Pakistan, Aug. 20 -- Interior Minister Mohsin Naqvi ordered the removal of two senior officers after finding mismanagement at a Lahore passport office. Naqvi visited the Passport Office in Garden Town and inspected services. He found long queues and heard complaints from citizens. Several applicants said they had waited for hours without receiving service. They also complained about missing staff at several counters.

Read More: Naqvi orders officials removed over passport complaints

Citizens told the minister that some applicants had waited nearly four hours for their turn. They also alleged that an agent network was operating outside the office. Some applicants said agents openly demanded money for faster services. One citizen claimed ...