Pakistan, May 8 -- Citizens facing issues related to the National Database and Registration Authority (NADRA) can register complaints through several official channels for timely resolution, according to information shared by NADRA officials.

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NADRA is Pakistan's primary authority responsible for issuing identity documents to citizens both within the country and overseas. Thousands of people visit NADRA offices daily for services including national identity cards, family registration certificates and other documentation.

Officials say citizens who experience delays, service issues or staff-related concerns can formally submit complaints using multiple platforms.

According to NADRA...