DAR ES SALAAM, May 25 -- TANZANIA is set to make another huge step towards the success of customer experience and satisfaction levels, a defining moment for the countrys service economy.

This is going to be realised during the upcoming 2nd Tanzania Annual Customer Experience Conference (TACEC) set to take place on July 3rd this year in Dar es Salaam.

Several impactful activities have been queued to light up the conference including the unveiling of the 4th Tanzania National Customer Satisfaction Index (NCSI) report which is anxiously been waited by key stakeholders.

NCSI is the most rigorous and comprehensive measurement of customer satisfaction levels across Tanzanias economy.

It provides an evidencebased, nationally representative a...