Sri Lanka, Sept. 14 -- Senior Counsel Dr. Sunil Abeyrathna has been appointed as the Consumer Ombudsman to provide swift resolution to various disputes and issues faced by consumers.

Under the guidance of former Consumer Affairs Authority Chairman, President's Counsel Sarath Wijesinghe, the appointment of the new Ombudsman took place at the Organisation of Professional Associations (OPA) auditorium recently.

Speaking at the event, the new Ombudsman, Dr. Sunil Abeyrathna, stated that consumers currently face several issues, including the significant amount of time wasted when taking complaints to civil courts, and this position will create an opportunity to resolve complaints amicably by summoning both parties for discussions.

Former Co...