New Delhi, April 27 -- The enterprise AI conversation is rapidly moving beyond copilots and automation into something far more structural: how work itself is designed, measured, and improved. For over a decade, enterprise technology narratives have treated training and execution as separate layers, one periodic, the other operational. That separation is now breaking down.

In a conversation with CiOL, Ameet Verma, Co-Founder and CEO of mple.ai, a clearer picture emerges of how AI is being embedded directly into frontline workflows, turning learning into a continuous, real-time system rather than a scheduled intervention.

At the centre of this shift is a fundamental question: if AI can guide decisions, coach behaviour, and optimise perfor...