Nairobi, May 31 -- Kenya is moving to tighten telecoms network quality rules amid rising concern over congestion, patchy mobile internet performance and deteriorating user experience as the country accelerates its digital economy ambitions.

The country's Communications Authority (CA) has proposed raising the minimum quality-of-service (QoS) compliance threshold for mobile operators from 80 percent to 90 percent, while also introducing tougher county-level monitoring and quarterly assessments.

The proposed rules would significantly raise the pressure on telecoms operators to improve everyday network reliability, from dropped calls and delayed call connections to sluggish internet speeds, stalled data sessions and unreliable mobile money ...