Nairobi, May 12 -- Technical competence is no longer the only currency in many workplaces. Increasingly, professionals are finding that the ability to clearly communicate ideas, whether in meetings, presentations, or everyday collaboration, plays a crucial role in how those ideas are received and implemented.

When Anthony Wang'ondu first stepped into a leadership role, he quickly realised that being technically sound was not enough.

Trained as an accountant and newly tasked with leading a supply chain division, his job required him to make frequent presentations to senior management and the board. Armed with data, graphs and detailed reports, he expected his work to speak for itself. It didn't.

"I found myself presenting graphs and num...