When politicians invest in insurers, trust gap widens
Nairobi, Sept. 8 -- As we continue on our Business Talk expose of politically exposed firms within the financial services sector in Kenya, let us now switch from banking to the insurance industry. Do politicians who own substantial shares in insurance companies make the firm more or less trustworthy for insured consumers?
Breaking down the well-researched organisational trust dimensions of ability, benevolence, and integrity, let us investigate deeper.
First, in the insurance industry, a firm could hold several insurance product lines including medical insurance, automobile and property insurance, life insurance products such as annuities and pensions, and other smaller categories including maritime, and travel among other products. Tod...
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