Nairobi, July 20 -- Performance excellence is what separates good organisations from truly outstanding ones. It is an organisation's proven ability to deliver consistent, superior results through clear goals, disciplined execution, skilled and motivated people, streamlined operations and an unwavering commitment to continuous improvement.

At its core, it turns ambitious visions into real, measurable outcomes, reliable achievement of objectives, exceptional service that delights stakeholders, higher productivity with smarter use of resources, decisions grounded in solid evidence and constant enhancement of systems, capabilities, and workflows.

Old performance management approaches no longer fit today's fast-changing digital world.

Techn...