How digital transformation is fuelling risks
Nairobi, June 18 -- Across Africa, digital transformation is no longer a future ambition but a present reality. Governments are digitising public services, banks are moving customers online, businesses are embracing cloud technologies, and artificial intelligence is becoming part of everyday workplace.
These innovations are driving efficiencies, improving customer experiences, and unlocking new opportunities for economic growth. Yet as organisations race to digitise, many are facing an uncomfortable reality as risks are rising even faster.
The conversation around digital transformation has largely focused on its benefits. We celebrate faster services, reduction of operating costs, greater convenience and improved efficiency. Until recen...
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