Nairobi, June 8 -- More than six years after Covid-19 triggered the world's largest work-from-home experiment, many Kenyan organisations are still struggling to function optimally.

Some jobs can easily be done from home, while others grind to a halt if the employee cannot get to the office.

Last month's fuel strike exposed more than the country's transport vulnerabilities. It revealed how unprepared many employers remain for disruption.

No framework, protocol or company guidance

Elsie Owino is a retail representative. Her job involves movement - going out into the city, finding customers, building relationships and hitting targets. The office is merely a starting point. It is in the field that her work actually takes place.

"I have t...