Nairobi, Aug. 12 -- The Central Bank of Kenya (CBK) has lost its bid to exit a court case in which an M-Pesa user sued Safaricom over mobile money fraud.

The court ruled that the CBK's role as regulator of payment service providers makes its presence necessary in the legal dispute because it could be asked to enforce any orders against the telecoms operators.

The petitioner, Paula Rogo, wants the court to order Safaricom and M-Pesa Holding Company to strengthen systems for preventing mobile banking fraud and establish dedicated fraud-reporting channels and teams.

She also wants the companies to introduce transparent and timely compensation for fraud victims, investigate perpetrators and keep affected customers informed about investigat...