Nairobi, June 2 -- Bolt has dismissed claims it plans to exit the Kenyan market next week amid ongoing tension between the ride-hailing firm and its motorcycle riders over fares and earnings.

The Estonian firm's senior general manager for East Africa, Dimmy Kanyankole, said the company remains fully operational, and a letter circulating on social media claiming they will exit Kenya on June 8 is fake.

Motorcycle riders on Bolt recently staged demonstrations in Nairobi, demanding higher fares and harmonisation of pricing between petrol-powered and electric motorbikes.

The letter, dated June 1 and purportedly signed by a senior Bolt official, claimed the company had decided to shut down its Kenyan operations after failing to address the d...