South Africa, Sept. 30 -- Work is evolving, but while businesses are investing in AI tools, they are not necessarily upskilling people to be the co-pilots of these tools.

"Business leaders need to prepare their teams for a shift from being executors to the innovators and problem solvers as we shift from routine tasks to roles requiring human input, empathy, and creativity," says Adriaans.

Business leaders vs tech enthusiasts

While there is optimism surrounding AI, Adriaans views this as largely driven by technology enthusiasts and business leaders.

"To some extent, business leaders are optimistic as they lead with shareholder value in mind, that is typically tied to specific use cases that would have financial outcomes, whereas tech e...