Dhaka, Oct. 25 -- Pubali Bank is turning to technology to improve customer service, rebuild depositors' confidence and curb bad loans, Managing Director Mohammad Ali has said.

Speaking on bdnews24.com's "Chinwag with the Chiefs", Ali discussed banking-sector challenges, depositor confidence, lending rates, digital services and AI.

The interview was broadcast on the outlet's YouTube channel and Facebook page.

Ali, also the chief executive officer, says technology alone cannot solve banking's problems.

Careful borrower selection, rigorous checks of financial information, independent lending decisions and good governance at every level are essential to controlling defaults.

Rebuilding through Good Governance

Founded in 1959 as Eastern ...