Indie dev raging over Steam's open refund policy
United Kingdom, July 13 -- An indie developer has criticised Steam's refund system after claiming more than 55,000 copies of his game were refunded, arguing the platform's current policy makes it too easy for some players to complete short games before getting their money back.
Mateo Covic, the solo developer behind the 'rage game' title Paddle Paddle Paddle, has sparked debate after revealing the game has a refund rate of around 21 per cent despite holding a "Very Positive" user rating on the platform.
Posting on X, Covic wrote: "This should not be possible Steam. Would be cool if you could finally do something about your refund policy... Got dozens of reviews like that and 21 percent refund rate even though the reviews are 90 percent ...
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