New Delhi, July 10 -- The Telecom Regulatory Authority of India (TRAI) released clarifications regarding the functioning of the designated 1600 series and 140 series numbers. The regulator issued a statement following certain media reports that contained comments and views on the operation of these series, which created a risk of public misinformation or misinterpretation.

To address the situation, the Ministry of Communications outlined the distinct operational mandates for both telecommunication series to establish the correct regulatory position.

"TRAI has mandated the use of 1600xx series numbers for service and transaction calls by regulated entities of BFSI sector i.e. entities regulated by RBI, SEBI, IRDAI and PFRDA to their exis...