New Delhi, Oct. 21 -- State Bank of India (SBI) on Wednesday assured customers that their account balances remain safe following the identification of 3,897 customer records containing personally identifiable information (PII) in a preliminary analysis of data suspected to have been exposed on the dark web.

In a post on X, the bank said, "Customer balances are completely safe." SBI also said that the incident had impacted "a very very small number of customers" and assured that it had taken steps to protect their interests.

According to SBI's disclosure, the bank received communications on October 16 from its Threat Intelligence Service Provider, the Defence Cyber Agency and the Indian Computer Emergency Response Team (CERT-In) regardin...