Raipur, July 16 -- Amid ongoing concerns over the use of E20 petrol, the Raipur District Consumer Disputes Redressal Commission has directed a car manufacturer to replace a complainant's vehicle with a brand-new one after it suffered severe engine damage allegedly due to the use of E20 fuel.

In what is being seen as a significant consumer rights ruling, the Commission held both the vehicle manufacturer and the dealer liable for deficiency in service, observing that the vehicle's engine was not compatible with E20 petrol.

According to the order, if the manufacturer fails to provide a new replacement vehicle, it must refund the full purchase price of the car amounting to Rs 20.50 lakh.

The Commission also directed the opposite parties to...