Qantas Airways to outsource 850 head-office jobs to Accenture, services to be largely delivered from India
New Delhi, Nov. 10 -- Australian airline Qantas is set to outsource around 850 head-office jobs to technology company Accenture under a multi-year agreement, with most of the affected services expected to be delivered by teams in India, reports 9News Australia.
Qantas is Australia's national airline and one of the country's major aviation companies. The outsourcing move is part of a broader plan to modernise its technology systems and prepare the business for the growing role of artificial intelligence (AI) in the travel industry.
The first changes are expected to be implemented by mid-2027, with the initial phase covering finance, procurement, people and marketing functions.
Some of the services in these departments will move to Accen...
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