New Delhi, Oct. 21 -- Public sector banks (PSBs) are stepping up efforts to adopt artificial intelligence (AI), strengthen cyber security and modernise banking systems as part of their ongoing reform agenda, according to the EASERs.ise 8.0 Annual Report for FY 2026, released by the Indian Banks' Association (IBA) on Wednesday.

The report focuses on strengthening the resilience of public sector banks, improving customer services, adopting new technologies and expanding financial inclusion.

It outlined 16 action points across four themes - Risk and Resilience, Innovation, Socio-economic Impact and Excellence - supported by more than 50 reform initiatives and over 150 key performance indicators.

Under the Risk and Resilience theme, the re...