New Delhi, May 29 -- India should use the current implementation phase of its gig worker social security framework to develop a more comprehensive grievance redressal mechanism and strengthen stakeholder consultations, according to Suruchi Kumar, Partner at Shardul Amarchand Mangaldas & Co.

Speaking to ANI on the sidelines of the Stakeholders' Consultation on Opportunities and Challenges of Gig and Platform Workers in India, organised by FICCI-AIOE in collaboration with the International Labour Organization (ILO), Kumar said while companies have already put in place grievance handling systems, there is still scope for a more holistic framework at the national level.

"Uber, Zepto and Amazon have already started preparing; in fact, they h...