New Delhi, March 25 -- The Railways has tightened its grip on its own company, the Indian Railway Catering and Tourism Corporation (IRCTC), by imposing a fine of Rs 10 lakh following a passenger's complaint.
A passenger's complaint regarding the quality of food found on train number 21896 (Patna-Tatanagar Vande Bharat Express) on March 15 has been taken seriously, and a penalty of Rs 10 lakh has been imposed on IRCTC.
Along with this, a fine of Rs 50 lakh has been imposed on the concerned service provider, and the contract termination has been ordered.
An Indian Railways spokesperson stated that passenger safety and quality are our top priorities.
Meanwhile, ministry said that Indian Railways serves nearly 58 crore meals annually acro...
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