New Delhi, June 29 -- A customer-first policy and a multi-pronged strategy successfully steered India through an unprecedented global oil crisis, ensuring stable fuel supplies despite massive international disruptions, according to Mukesh Kumar Surana, former Chairman and Managing Director of Hindustan Petroleum Corporation Limited (HPCL).

Speaking to ANI on Monday, Surana noted that the conflict heavily impacted the Strait of Hormuz, a vital transit route handling 25 per cent of global oil and gas supplies, bringing the movement of nearly 200 daily vessels to a near standstill.

The disruption posed an immediate challenge for India, which relies on imports to meet 90 per cent of its oil, liquefied petroleum gas (LPG), and liquefied natu...