Customer-centric principles to drive India's next cross-border payment growth: Deloitte
New Delhi, Sept. 20 -- A shift from corridor-led expansion to customer-centric design forms the core principle needed to drive the next stage of India's cross-border payment ecosystem, according to a report by Deloitte.
The report outlined that future policy frameworks, digital infrastructure, and regulatory platforms require realignment around distinct user cohorts rather than generic, corridor-focused rollouts.
"India has built many of the foundational elements of a globally competitive cross-border payments ecosystem. However, the next phase of growth will be determined by the design principles that shape future policy, infrastructure and ecosystem decisions," the report said.
As cross-border payments evolve towards always-on, inter...
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