AI value will depend on organisational reinvention, not just employee adoption: McKinsey
New Delhi, July 20 -- Companies that go beyond using artificial intelligence (AI) tools and redesign their workflows, operating models and organisational practices are likely to gain the most business value from the technology, according to a McKinsey report.
The report said the next phase of AI adoption will depend on how well companies move from individual employee use of AI to organisation-wide automation and a complete redesign of the way work is done.
"AI does not create enterprise value simply because more people use it," the report said. It added that companies making the most progress are restructuring workflows to fully utilise the technology.
However, the report said most companies are still at an early stage of AI adoption. ...
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