New Delhi, March 16 -- Corporate and investment banks (CIBs) are facing intense competition from non-bank financial institutions, as client expectations rise and technology initiatives fail to deliver the anticipated benefits, according to the Capgemini Research Institute's inaugural World Corporate and Investment Banking Report 2026.

The research showed that 85 per cent of corporate clients plan to engage with a non-bank financial institution within the next 12 months, in search of faster, more transparent, and responsive services.

CIB clients say they expect real-time responsiveness (58 per cent), personalized engagement (49 per cent), and innovative solutions (40 per cent) - but less than one-in-four (23 per cent find CIBs currently ...