New Delhi, July 9 -- India has the potential of becoming the office space of the world, expanding its role beyond traditional back-office operations to handling front-end responsibilities. S. Krishnan, Secretary of the Ministry of Electronics and Information Technology (MeitY), stated that the domestic ecosystem now hosts roughly half of the total global capability centers (GCCs) and their associated workforce globally.

Speaking at the GCC Business Summit hosted by the Confederation of Indian Industry (CII) on Thursday, Krishnan said, "India has the potential of becoming the office space of the world, literally! Not just a back office, but actually the way that even front-end operations are run. This is an opportunity which we should not...