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Safarilink raises airfares as fuel cost fallout widens

Nairobi, April 7 -- Domestic airline Safarilink has introduced a $20 (Sh2,602) fuel surcharge on all its flights due to rising jet fuel prices linked to the ongoing Middle East crisis, effectively inc... Read More


Kenya Airways gets new board chair, directors amid sale plans

Nairobi, March 5 -- Kenya Airways (KQ) has appointed businessman Kiprono Kittony as chairman of its board, with economist David Ndii among three new directors joining the airline's governing body amid... Read More


Safaricom takes another hit as interconnection rates fall by 27pc

Nairobi, Feb. 27 -- Safaricom faces a significant drop in its interconnection revenues after the telecommunications sector regulator moved to steadily cut what operators charge each other to enable cr... Read More


How social media posts landed influencers in trouble with data regulator

Nairobi, Feb. 24 -- A series of posts on TikTok, Instagram, WhatsApp, and Facebook social media platforms have landed two popular influencers in trouble with the data protection regulator for breachin... Read More


How social media posts landed influencers hot soup

Nairobi, Feb. 24 -- A series of posts on TikTok, Instagram, WhatsApp, and Facebook social media platforms have landed two popular influencers in trouble with the data protection regulator for breachin... Read More


Nairobi Water pays non-client in nagging row

Nairobi, Feb. 23 -- Nairobi City Water and Sewerage Company (NCWSC) has been ordered to pay a former customer Sh250,000 for continuously bombarding him with text messages to clear a non-existent water... Read More


CBK seeks to tighten grip on fintechs, digital banking

Nairobi, Feb. 22 -- The Central Bank of Kenya (CBK) is reviewing its governing laws to strengthen its oversight of financial technology (fintech) companies, digital banking, and cybersecurity in the b... Read More


SIM checker or fingerprints? Industry likely to stick to extra layer as CA targets card swap fraud

Nairobi, Feb. 22 -- Fingerprint verification as an additional layer of authentication during transactions is likely to remain a preference among telecommunications firms and banks, analysts said, even... Read More


Comesa probes Meta for locking rival chatbots out of WhatsApp

Nairobi, Feb. 19 -- The Comesa Competition and Consumer Commission (CCCC) has launched a probe into suspected anti-competitive practices by Facebook's parent firm Meta in the region, joining a long li... Read More


CA seeks tools to track quality of telecoms services

Nairobi, Feb. 17 -- The Communications Authority of Kenya (CA) is seeking to develop tools to automate tracking of users' experiences and performance of internet, calls, and text to hold accountable u... Read More