India, Sept. 7 -- India's telecom operators have pushed back against the Telecom Regulatory Authority of India's (TRAI) proposed quality of service (QoS) framework for 5G network slicing, arguing that the regulator is seeking to measure customer experience through an internal network parameter rather than actual service performance.

Operators argue that network-level resource utilisation does not necessarily reflect customer experience, while TRAI is seeking safeguards to ensure premium 5G services do not affect ordinary users

Reliance Jio, Bharti Airtel and Vodafone Idea (Vi) have opposed the proposed 80% Physical Resource Block (PRB) utilisation threshold, with the operators seeking its removal or a shift towards outcome-based QoS mea...