India, Aug. 7 -- Route Mobile has launched an omnichannel messaging application on Salesforce AgentExchange, allowing Salesforce users to send SMS and WhatsApp messages through the platform using Route Mobile's APIs.

The application is designed to work across Salesforce Cloud environments without requiring custom development or additional external infrastructure. Route Mobile is a Proximus Global company.

The app enables enterprises to integrate customer messaging into existing Salesforce workflows, allowing teams to communicate with customers through SMS and WhatsApp from within their CRM environment.

The application is built on the Salesforce platform and supports zero-code configuration. Its features include one-to-one messaging, bu...