India, Oct. 21 -- As telecom operators and enterprises integrate artificial intelligence (AI) agents into increasingly complex digital environments, monitoring infrastructure performance alone may no longer be sufficient to maintain operational reliability. Cisco's Splunk State of Observability 2026 report highlights gaps in organisations' ability to monitor AI behaviour, control telemetry costs and connect technical signals with business outcomes, challenges with implications for telecom networks and digital services.

The report is based on a survey of 2,050 IT operations (ITOps) and engineering professionals. It finds that 83% of respondents are concerned about the unintended consequences of AI agents, while 87% say monitoring AI is a ...